Refund & Cancellation Policy
💸 7-Day Money-Back Guarantee
We want you to try ApnaPrinter in your shop completely risk-free! If for any reason you are not 100% satisfied with the software within the first 7 days of your subscription, we will issue a full, no-questions-asked refund of your payment.
1. Eligibility for a Full Refund
You are eligible for a 100% refund under the following conditions:
- You are a new shop subscriber requesting a refund within 7 calendar days from the initial purchase date.
- The request applies to both Monthly and Annual plans.
- No setup fees or hidden charges are withheld — you receive a complete refund of the full amount paid.
2. How to Request a Refund
Submitting a refund request is fast and hassle-free:
- Send an email to [email protected] or WhatsApp our support line at +91 9470875304.
- Include your registered shop name, registered email address, and order transaction reference.
- Our support team will process your request immediately without requiring lengthy explanations.
3. Refund Processing Timeline
Once your refund request is confirmed:
- Refunds are initiated back to the original payment method (UPI, Bank Account, Debit/Credit Card).
- The refunded amount typically reflects in your bank account or UPI account within 3 to 5 business days depending on your banking partner.
4. Subscription Cancellation Policy
You can cancel your subscription at any time directly from your shop dashboard or by contacting support:
- Cancelling your subscription stops all future automatic renewal charges.
- You will retain full access to ApnaPrinter software until the end of your current paid billing period.
- Requests submitted after the 7-day initial guarantee period will prevent future billing but are not eligible for retroactive partial refunds for the elapsed period.
5. Need Technical Help Before Deciding?
If you are experiencing any printer setup, network, or configuration difficulties during your trial, our technical team is available 24x7 to assist you via remote support or WhatsApp!