Terms of Service

1. Description of Service

ApnaPrinter provides a complete software platform enabling print shops, Xerox centres, and cyber cafes ("Shop Owners") to operate automated, QR-code based self-service print kiosks. The service includes the desktop print engine dashboard, web-based customer file upload interface, B&W/Colour auto-routing, and document/image layout engines.

2. Subscription & Billing Terms

• Monthly Plan: billed in advance on a recurring monthly cycle.
• Annual Plan: (one-time annual payment), billed in advance every 12 months.
• Unlimited Printing: Both plans include unlimited page printing processing with no per-print platform fees charged by ApnaPrinter.
• Cancellation: You may cancel your subscription at any time. Cancellation stops future recurring billing cycles.

3. Automatic File Deletion Disclaimer

ApnaPrinter operates on an instant auto-deletion model for customer privacy protection:

• Uploaded files are permanently wiped from server memory immediately after printing or rejection.
• Unrecoverable Data: Once a print job is completed or rejected, ApnaPrinter cannot retrieve, re-print, or restore the file under any circumstances.
• Customers and Shop Owners acknowledge that ApnaPrinter is a transient print routing system, not a file storage or backup service.

4. Acceptable Use Policy

Users and Shop Owners must adhere to ethical and legal print guidelines:

• You agree not to upload or print material that infringes intellectual property rights, copyrights, or trademarks.
• You agree not to print illegal documents, counterfeit currency, fraudulent government IDs, or objectionable material prohibited under Indian law.
• Shop Owners remain solely responsible for local shop compliance, physical paper/ink maintenance, and customer transactions at their shop counter.

5. Software Availability & Support

We strive to maintain 99.9% platform availability. 24x7 customer support is provided via email, phone, and WhatsApp. Scheduled system maintenance will be communicated in advance whenever feasible.

6. Limitation of Liability

To the maximum extent permitted by law, ApnaPrinter shall not be liable for any indirect, incidental, or consequential damages resulting from local hardware failures (e.g., printer paper jams, out-of-ink errors), internet connectivity outages at the shop, or unauthorized physical handling at the print shop counter.

7. Contact Information

If you have any questions regarding these Terms of Service, please reach out to us:

• Email: [email protected]
• Support Line: +91 9470875304